Matching Supply with Demand: An Introduction to Operations Management - 3rd Edition - Cachon

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This is the official website for the third edition of “Matching Supply with Demand: An Introduction to Operations Management” (McGraw Hill, 2011) by Gérard Cachon and Christian Terwiesch, the Wharton School, University of Pennsylvania.

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Table of sample materials. Read the Preface and Acknowledgements.
	Chapter	Sample Pages
1.	Introduction	.pdf
2.	The Process View of the Organization	.pdf
3.	Understanding the Supply Process: Evaluating Process Capacity	.pdf
4.	Estimating and Reducing Labor Costs	.pdf
5.	Project Management	.pdf
6.	The Link between Operations and Finance	.pdf
7.	Batching and Other Flow Interruptions: Setup Times and the Economic Order Quantity Model	.pdf
8.	Variability and Its Impact on Process Performance: Waiting Time Problems	.pdf
9.	The Impact of Variability on Process Performance: Throughput Losses	.pdf
10.	Quality Management, Statistical Process Control, and Six-Sigma Capability	.pdf
11.	Lean Operations and the Toyota Production System	.pdf
12.	Betting on Uncertain Demand: the Newsvendor Model	.pdf
13.	Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity	.pdf
14.	Service Levels and Lead Times in Supply Chains: The Order-up-to Inventory Model	.pdf
15.	Risk-Pooling Strategies to Reduce and Hedge Uncertainty	.pdf
16.	Revenue Management with Capacity Controls	.pdf
17.	Supply Chain Coordination	.pdf
18.	Sustainable Operations	.pdf
19.	Business Model Innovation	.pdf
	APPENDIXES A. Statistics Tutorial B. Tables C. Evaluation of the Loss Function D. Equations and Approximations E. Solutions to Selected Practice Problems
	GLOSSARY
	REFERENCES
	INDEX OF KEY "HOW TO" EXHIBITS
	SUMMARY OF KEY NOTATION AND EQUATIONS
	INDEX