Matching Supply with Demand: An Introduction to Operations Management - 2nd Edition - Cachon

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This is the official website for the second edition of “Matching Supply with Demand: An Introduction to Operations Management” (McGraw Hill, 2009) by Gérard Cachon and Christian Terwiesch, the Wharton School, University of Pennsylvania.

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Table of sample materials. Read the Preface and Acknowledgements.
	Chapter	Sample Pages
1.	Introduction	.pdf
2.	The Process View of the Organization	.pdf
3.	Understanding the Supply Process: Evaluating Process Capacity	.pdf
4.	Estimating and Reducing Labor Costs	.pdf
5.	The Link between Operations and Finance	.pdf
6.	Batching and Other Flow Interruptions: Setup Times and the Economic Order Quantity Model	.pdf
7.	Variability and Its Impact on Process Performance: Waiting Time Problems	.pdf
8.	The Impact of Variability on Process Performance: Throughput Losses	.pdf
9.	Quality Management, Statistical Process Control, and Six-Sigma Capability	.pdf
10.	Lean Operations and the Toyota Production System	.pdf
11.	Betting on Uncertain Demand: the Newsvendor Model	.pdf
12.	Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity	.pdf
13.	Service Levels and lead Times in Supply Chains: The Order-up-to Inventory Model	.pdf
14.	Risk-Pooling Strategies to Reduce and Hedge Uncertainty	.pdf
15.	Revenue with Capacity Controls	.pdf
16.	Supply Chain Coordination	.pdf
	APPENDIXES A. Statistics Tutorial B. Tables C. Evaluation of the Loss Function D. Equations and Approximations E. Solutions to Selected Practice Problems
	GLOSSARY
	REFERENCES
	INDEX OF KEY "HOW TO" EXHIBITS
	SUMMARY OF KEY NOTATION AND EQUATIONS
	INDEX