“This is by far the best introduction to operations management that I have seen. The great strength of this book is the combination of a 'user-friendly' description of the mathematics that underlies operations analysis with a rich and deep discussion of managerial issues.”

Marshall Fisher, UPS Professor, Operations & Information Management Department
The Wharton School, University of Pennsylvania

 “For years, operations managers have recognized that the matching of supply and demand is one of their most challenging problems. Cachon and Terwiesch have captured the essence of the topic in their book.  Instructors will find Matching Supply and Demand very useful in conveying the key concepts in managerial terms. Moreover, the abundance of applications illustrated in the book should make the class highly relevant and a valuable learning experience.”

Gabriel Bitran, President of the Production and Operations Management Society
Nippon Telegraph and Telephone Professor of Management Science, MIT Sloan School of Management

“This exceptionally well written and informative book provides the reader with critical knowledge and a step-by-step guide to the optimization of processes and operations management. Readers of Matching Supply with Demand will credit Cachon and Terwiesch for their prominent achievements in operations management.”

 Allan Fromm, President, Anser Services

“This book presents fundamental process analysis and supply chain management concepts in a fresh, problem-driven manner. The authors' broad
research and industry expertise shines through in the case studies and subsequent analysis that back up each major concept. My students praise
 the book for helping them understand the strategic importance of operations and offering concrete methods for working through operational problems
 they face in their internships and careers. I know of no better testimonial.”

Karen Donohue, Associate Professor of Operations and Management Science
Carlson School of Management, University of Minnesota

“This is a wonderful book. It delivers the fundamentals of operations management through clear, practical examples, with minimal mathematical
notation. The focus on applications will prepare students to manage diverse operations effectively.”

Erica Plambeck, Assistant Professor of Operations, Information and Technology
Graduate School of Business, Stanford University